Privacy Policy

At L'Plushie (the "Site"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit the Site, we may collect the following types of information:

a. Personal Information:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (processed through third-party payment processors)
• Any other information you provide when making a purchase or creating an account.

b. Non-Personal Information:

• IP address
• Browser type
• Time zone settings
• Cookies
• Usage data, including which pages you visit and how long you spend on them.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and fulfill orders, including sending order confirmations, shipping, and handling payments.
• To provide customer support and respond to your inquiries.
• To send promotional emails, special offers, and updates with your consent.
• To improve the functionality and performance of the Site.
• To comply with legal obligations and protect the rights and security of the Site, our users, and others.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with trusted third parties only in the following situations:

• Service Providers: We work with third-party service providers who assist us in operating the Site (e.g., payment processors, shipping services, IT services).
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by government authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us analyze traffic and improve the Site's functionality. You can control cookies through your browser settings, but some features of the Site may not function properly without them.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal data we hold about you.
• The right to request that we correct or delete your personal information.
• The right to opt-out of marketing communications.
• The right to withdraw consent at any time.

To exercise any of these rights, please contact us at [Your Contact Information].

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

L'Plushie
Email: support@lplushie.com
Phone: +65 9736 6409
Address: 61 Ubi Ave 1, #03-13 UB Point, Singapore 408941